How it Works

Answer: No, we don’t offer free trials of our assistants services. We value our assistants time and yours and believe that the best work relationships are those that involve people who are serious about getting hired and hiring. Our team is in charge of the time-consuming job of finding, vetting, interviewing, and hand-picking the best assistants for each of our Client’s specific needs. We only choose candidates that are top talent. Our Agency plan is all-inclusive, with no access fees, no setup fees, and no additional charges.

Our community is made up of people mostly from Latin America, not all over the world.

Virtual Latinos is all-inclusive, with no access fees, no setup fees, and no additional charges.

We don’t get in between your communication with your virtual professional unless you ask for our support and assistance.

Sites like Upwork or Freelancer encourage short-term, temporary work. Virtual Latinos encourages long-term permanent work. Businesses tend to succeed better without 100% turnover.

Sites like Fiverr are designed for small, super low-budget projects or gigs. Virtual Latinos is a community of passionate individuals hungry for work opportunities to form long-term relationships with a company and to become part-time or full-time members of your team.

Yes, our team manually reviews the application of every person who applies and hand-picks the best ones. We only accept 5% of applicants into our community.

How much you pay depends on the level of expertise you are looking for. See prices of our Agency.

Pay rates vary based on your assistant’s skills, years of experience, past work experience, and many other factors.

This chart gives you a rough idea of hourly costs you can expect to pay.

• $8-10 USD/hour – Entry level, some experience
• $11-15 USD/hour – Intermediate level, 3-5+ years of experience
• $16+ USD/hour – Expert level, 8+ years of experience

You’ll pay your virtual assistant through Virtual Latinos. You’ll pay us, a US-based company, and we will pay the Virtual Assistant.

For US-based clients, we accept Credit Cards and ACH payments and for international clients, we only accept Credit Cards (transactions fees may apply).

The short answer: No

The long answer: When you start working with a Virtual Assistant or Virtual Professional from Virtual Latinos, you are not hiring our VAs directly, you are hiring our company’s services (a US company), and like with any other service, no taxes are due. Our company handles all the paperwork for hiring our VAs as foreign independent contractors.

In other words, 1) You are not hiring people from the US as employees, and 2) You are not hiring VAs in the US, you are hiring our services, so you don’t have to worry about any tax forms.

Yes, we offer a Satisfaction Guarantee.

Virtual Latinos Agency Guarantee: If you’re not happy with your assistant within the first 80 hours of work, we’ll replace your current assistant with a new VA at no additional cost to you. In the very unlikely event that you’re not happy with your second assistant after the first 80 hours, or he/she didn’t have the skills needed to complete the tasks you needed to be done during that time, we’ll refund you 50% of your total pay during the whole process (80 hours out of the 160 hours you paid for both assistants).

You or someone from your existing company will need to train the assistants. Just like when you hire a regular employee, they’ll need to go through your training and on-boarding to become members of your team. If you need help training them, creating a sales or marketing strategy, or anything else, contact the Virtual Latinos team and we’ll provide you with various options on how we may be able to help you.

No, our company does not run international background checks on any of the VAs that we accept into our community.

We do have a very thorough and time-consuming application process that all VAs have to go through, and we manually review and approve/deny every applicant that applies to work with us. We’re accepting only 5% of all applicants into our community.

Our application process makes it hard for people to be invited into our community, and we typically only accept people with 4-year degrees, with 2+ years of work experience, and those who answer all of our application questions thoroughly, with examples and lots of details. On some occasions, we do ask our VAs for references. So far, we only know of one client (a lawyer) who did run a background check on a VA. Most clients know that working with anyone, both in the U.S. or abroad is mostly all about building a relationship of trust, which comes with time.

Want to do a background check on a VA? If desired, you may perform a background check on any assistant hired through our company. We can put you in touch with a company that offers international background checks, and you can do this yourself. You’ll have to pay for and process this outside our company. The typical processing time to get a background check outside the US is about 2-3 weeks.